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Airport Management & Customer Service Course in Bangalore

Best Airport Management & Customer Service Course in Bangalore

At Eduleem, we’re dedicated to preparing students for success in the dynamic field of airport management and customer service. Our Airport Management and Customer Service Course is crafted to provide you with the practical skills and industry knowledge necessary to excel in this vital sector. You’ll master areas such as effective communication, passenger handling, conflict management, and ensuring seamless operations to enhance the customer experience in an airport setting. Through hands-on training and real-world scenarios, this course equips you to meet the high standards of today’s airport management industry and build a fulfilling career.

Aptech Certified Professional in Airport Management & Customer Care

Introduction

This course equips you for a thriving career in the airline and aviation industry.
With air travel regulations constantly evolving, passengers increasingly rely on skilled airport managers and professionals. Leading airports and airlines are always on the lookout for trained experts to manage service operations, maintenance units, fixed-base operations, airport transportation, catering, baggage handling, and transport scheduling. Keeping these industry needs in mind, Eduleem offers comprehensive training that covers all aspects of airport management.

Upon completing this course, you’ll be prepared to work in various departments within airport or airline companies, both in India and globally.

Course Covers

The course offers a blend of classroom instruction and practical learning, providing professional development opportunities. You’ll receive comprehensive training in all areas of aviation management—from in-flight operations and ground handling to baggage handling, people and resource management at the airport, as well as fare calculation and ticket issuance.

Course Highlights

  • Gain in-depth knowledge of the principles & operational procedures of the aviation industry
  • Understand the roles and responsibilities associated with human resource at the airport, fuel-efficiency, elements of trim, and the functionality of the load sheet
  • Improve your presentation & communication skills
  • Quickly complete the course using fast-track option
  • Get 100% job placement assistance*
  • Gain job-skills for careers in passenger handling, airport operations and management

Customer Service Course Certification and Career Opportunities

Our Airport Management and Customer Service Course in Bangalore offers a comprehensive certification that opens doors to numerous career opportunities in the aviation and service sectors. This industry-focused program equips you with the essential skills and knowledge to excel in roles such as airport management, ground services, and customer support across various aviation and airport operations.

The certification is widely recognized and provides a competitive advantage when applying for positions at top airports and airlines. You’ll be well-prepared to manage passenger interactions, resolve issues efficiently, and deliver exceptional service experiences in fast-paced airport environments. Bangalore, a thriving hub for aviation and customer service industries, presents vast opportunities for career growth. Completing this course will qualify you to succeed in this dynamic field, positioning you for rewarding roles in leading aviation and airport management organizations.

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Students Testimonial

Ananya Reddy Customer Support Executive

The Customer Service Course at Eduleem has been a game-changer for my career. The practical training, combined with expert guidance, helped me master customer communication and problem-solving techniques. Today, I handle customer interactions with confidence, thanks to the skills I gained during the course.

Rahul Mehta Client Relations Specialist

Eduleem’s Customer Service Professional Course was the perfect stepping stone for me. The curriculum covered everything from conflict resolution to CRM systems, and the instructors were incredibly supportive. I now work with one of the top retail companies, and the knowledge I gained has been invaluable.

Neha Sharma Customer Support Associate

The course at Eduleem exceeded my expectations! Not only did I gain technical skills, but the soft skills training in communication and presentation made a huge difference during interviews. I'm now working in a client-facing role and feel fully equipped to succeed.

Karthik Rao Customer Service Representative

Eduleem’s course offered a well-rounded experience, blending classroom learning with real-world scenarios. The social media customer support module was especially useful for my current job. I highly recommend this course to anyone looking to enter or grow in the customer service industry.

Placement Guide: Objective, Procedure & Preparation

Unlock your potential with career-defining placements opportunities at Eduleem

Course Structure

8 Months Course Airport Management Customer Service 
Prerequisites
  • To join this career-building course, you need class 12 or 10+2 in Arts, Science, Commerce or any other field.
  • Aspiring professionals looking to build a career in the aviation, tourism, and hospitality industries.
  • Recent graduates who want to specialize in aviation, travel management, or hospitality services.
  • Working professionals seeking to enhance their skills and advance in their current roles within the industry.
  • Individuals interested in airport operations, hotel management, travel agency roles, and tourism promotion.
  • Those passionate about exploring global career opportunities in airlines, hotels, cruise lines, and vacation resorts.
  • People looking to capitalize on the growing demand for skilled professionals in the aviation, tourism, and hospitality sectors, especially in a booming hub like Bangalore.
CURRICULUM
  • Airport & aviation operations
  • Passenger & baggage handling
  • Airport ramp management
  • Inflight service, safety & security
  • Ancillary services
  • Fares & ticketing
  • Presentation & communication skills
  • Grooming skills
  • Customer service
  • Interview skills
  • Personality development

Job Roles

Passenger Handling

Airline Customer Service

Tech Support

Guest Service

Cargo & transportation

Fares & Ticketing

Load & Trim

Baggage Handling

Training Venue and Schedule

Frequently Asked Questions (FAQ)

Eduleem's Airport Management and Customer Service course is a comprehensive program that equips students with the skills and knowledge required to excel in airport operations, ground handling, customer service, and airline management. The course covers areas such as passenger handling, resource management, baggage handling, and ticketing.

This course is ideal for individuals interested in pursuing a career in the aviation and airport management industry. It is also suitable for those looking to enhance their customer service skills and apply them in fast-paced, service-oriented environments like airports.

The course covers a wide range of topics, including airport operations, in-flight services, ground handling, baggage and cargo management, ticketing, passenger service, people and resource management, conflict resolution, and customer interaction best practices.

Graduates can pursue various roles in the aviation sector, including positions in airport management, ground services, airline customer service, baggage handling, ticketing, and airport resource management. Opportunities are available both in India and internationally.

Yes, Eduleem’s course includes practical learning sessions that simulate real-world scenarios, providing students with hands-on experience in airport management and customer service operations. This practical exposure helps students gain confidence in managing real-time tasks.

Yes, the certification you receive from Eduleem is widely recognized and valued in the aviation industry. It gives you a competitive edge when applying for roles at airports, airlines, and other aviation service providers.

Yes, the skills and certification you acquire through Eduleem's Airport Management and Customer Service course are applicable in both domestic and international aviation sectors, allowing you to pursue career opportunities worldwide.

Get in Touch

Institution Location

Second Floor, Left Wing, Sharanya Sagar Building, Outer Ring Rd, jakkasandra, 1st sector HSR Layout, Bengaluru, Karnataka 560102

Campus Location

Sarjapur – Marathahalli Rd, Bus-stop, Ittangur, Bengaluru, Karnataka 562125

Places We Train In Bangalore

North Bangalore

Hebbal
HBR Layout
Mathikere
Yelahanka
Yeshwanthpur
Kalyan Nagar
Kammanahalli
Sadashivanagar
Richmond Town
R T Nagar
Malleswaram
Mahatma Gandhi Road
K. G. Road
J.c.nagar
Jalahalli

South Bangalore

Banashankari
Basavanagudi
J. P. Nagar
Jayanagar
HSR Layout
BTM Layout
Koramangala
Bannerghatta
Basavanagudi
Bull Temple
Uttarahalli
Rajarajeshwari Nagara
Kanakpura Road
Agara
Chamrajpet

East Bangalore

Bellandur
CV Raman Nagar
Marathahalli
Whitefield
Ramamurthy Nagar
Koralur
Kuthaganahalli
Lakshmamma Layout
Seegehalli
Bhattarahalli
Viveka Nagar
Sarjapur Bagalur Road
Kolar Road
Kasturi Nagar
Malleshpalya

West Bangalore

Basaveshwaranagar
Kengeri
Rajajinagar
Vijayanagar
Rajarajeshwari Nagar
Mahalakshmipuram
Mallathahalli
Kamala Nagar
Kamaksipalya
Mayaghanahalli
Hemmigepura
Rukmini Nagar
Bedarahalli
Sanjay Gandhi Nagar
Kaveri Nagar

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Institution Address

Second Floor, Left Wing, Sharanya Sagar Building, Outer Ring Rd, jakkasandra, 1st sector HSR Layout, Bengaluru, Karnataka 560102

Campus Address

Sarjapur – Marathahalli Rd, Bustop, Ittangur, Bengaluru, Karnataka 562125

Phone number

Office Timings

Monday 10:00 AM to 8:00 PM
Tuesday 10:00 AM to 8:00 PM
Wednesday 10:00 AM to 8:00 PM
Thursday 10:00 AM to 8:00 PM
Friday 10:00 AM to 8:00 PM
Saturday 10:00 AM to 8:00 PM
Sunday 10:00 AM to 8:00 PM